Privacy Policy
Effective date: October 7, 2026
LAX Electrical LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use and protect it, and the choices you have. It applies to our website, laxelectrical.com, and to the ways we communicate with you, including by phone, email, and text message.
Who we are
LAX Electrical LLC
Pittsburgh, PA 15217
Goodyear, AZ 85395
Phone: (412) 475-4948
Email: in**@***********al.com
Information we collect
We collect information you give us when you request a quote, book a service, fill out a form on our website, call, email, or text us. This may include:
- Your name, phone number, email address, and service address
- Details about the work you request, photos you send us, and notes about your property
- Quote, job, invoice, and payment history
- Messages you send us, including text messages
Our website may also collect basic technical information automatically, such as your browser type, device, pages visited, and how you arrived at our site, using cookies and similar tools.
How we use your information
- To respond to your requests and provide estimates
- To schedule, confirm, and complete services
- To send appointment reminders, service updates, quotes, and invoices
- To process payments
- To provide customer support and answer your questions
- To maintain records of the work we perform
- To improve our website and services
Text messages (SMS)
If you provide your mobile number and agree to receive text messages, LAX Electrical LLC may text you about your requests and electrical services. These messages may include estimate follow-ups, appointment confirmations and reminders, arrival notifications, job updates, invoices, payment reminders, and customer support.
Message frequency varies based on your service activity. Message and data rates may apply. You can reply STOP at any time to stop receiving text messages, or reply HELP for help. For full details, see our SMS Terms.
How we share information
We do not sell your personal information. We share it only with service providers that help us run our business, and only as needed to provide our services. These include our customer management and scheduling software (Jobber), payment processors, and website hosting providers. These providers may use your information only to perform services for us.
We may also disclose information when required by law, or to protect our rights, our customers, or the public.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we protect your information
We use reasonable administrative, technical, and physical safeguards to protect your information, including secure software systems and access limited to the people who need it to serve you. No method of storage or transmission is completely secure, but we work to protect your information and review our practices regularly.
How long we keep information
We keep your information for as long as needed to provide services, maintain business and tax records, and meet legal requirements. When it is no longer needed, we delete it or make it anonymous.
Your choices and rights
- Update your information: Contact us to correct or update your details.
- Request deletion: Ask us to delete your personal information, subject to records we are legally required to keep.
- Stop text messages: Reply STOP to any text message from us.
- Stop emails: Use the unsubscribe link in any marketing email, or contact us.
- Cookies: You can block or delete cookies in your browser settings.
To make a request, contact us at in**@***********al.com or (412) 475-4948.
Children's privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.
Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us:
LAX Electrical LLC
Pittsburgh, PA 15217
Goodyear, AZ 85395
Phone: (412) 475-4948
Email: in**@***********al.com